How do I use a credit or debit card to deposit to my NETELLER Account

16 August 2016 Simon D Blog

The deposits with credit or debit card are available to most members worldwide. Acceptable cards vary depending on your country if residence. To view the cards, please click on the "Money In" section within your NETELLER Account.

Here’s how to useyour Visa or MasterCard to make a quick deposit into your NETELLER Account:

Sign in to your NETELLER Account and select the “Money In” option.
Select the correct card logo for the card you will use.
Enter the information required and amount you want to deposit. Please note: if you are unable to locate your card logo, it means we currently do not accept that type of card in your area. Learn more about which card types are available in certain countries.
Confirm the transaction by clicking “Continue”. It may take several seconds for the transaction to process. Once processed, the funds will become available in your NETELLER Account right away.

How long does a credit or debit card deposit take?

This is a direct deposit option. Funds deposited will be available right away in your NETELLER Account.

How many credit/debit cards can I use to deposit and are my card details stored in my NETELLER Account?

You are able to store up to five different credit or debit cards into your NETELLER Account.

To add a credit or debit card to the stored card list, you will need to make a successful deposit with that particular card.

Once the transaction has been successfully completed, you will get a quick notification informing you that the credit/debit card, that was used to perform the transaction, has now been stored and it has been set as a preferred deposit option. You will be able to store up to 5 (five) debit/credit cards within the preferred list. Your stored cards can be found under the Money In section in your NETELLER Account.

If you ever want to remove one of the credit/debit cards for any reason (the card has been lost or stolen) please contact us. Expired cards will be removed automatically.

Please note that you can use credit or debit cards issued by 5 different banks. After you have deposited with credit/debit cards issued by 5 different banks you are not going to be able to use a credit/debit card issued by another bank for the next 365 days.

What are the fees?

Depending on the credit/debit card type, the fee can range anywhere from free to 4.95%. Please refer to the Money-In section of your NETELLER Account to view the current fees.

What is my credit/debit card deposit limit?

The credit/debit card deposit limits depend on:

• account status (unverified/verified/ regular/ VIP member),

• country of residence

• whether the credit/debit card is validated or not. *

*Credit/debit card validation is a security step that NETELLER has initiated to help protect your NETELLER Account and credit/debit card information. Once you successfully deposit funds with your credit/debit card you will receive a 4-digit validation code. The validation code will appear on your credit card statement along with the transaction details of your deposit to NETELLER. When looking for the validation code, you will need to search for 1234-NETELLER@. The number before NETELLER will be the validation code to use.

Please note that some banks may require a few business days to process and post the validation code onto your ban/credit account. There is a possibility that the validation code consists of only 3-digits. In this case please try to enter a 0 before or after the 3 digits to validate your card.

If for some reason you are unable to locate the validation code, please contact us for further assistance.

Unvalidated credit/debit cards are subject to smaller limits. When using a credit/debit card for the first time the smaller limits apply to all type of members: unverified, verified, regular and VIP members. After the credit/debit card is validated the limits are increased according to the account status.

Unverified members

Unverified members may deposit using maximum of 3 credit/debit cards. Depending on your country of residence different deposit limits apply. Residents of:

Andorra	Greece	Netherlands
Austria	Hungary	Norway
Belgium	Iceland	Poland
Bulgaria	Ireland	Portugal
Cyprus	Israel	Romania
Czech Republic	Italy	San Marino
Denmark	Latvia	Slovenia
Estonia	Liechtenstein	Slovakia
Finland	Lithuania	Spain
France	Luxembourg	Sweden
Germany	Malta	Switzerland
Gibraltar	Monaco	United Kingdom

have the following limits:

	USD	EUR	GBP	SEK	DKK	NOK	BGN	HUF	RON	PLN
Min. deposit	5	4.5	3.25	42.5	33.75	41.25	8.75	1,400	20	18.75
Max. deposit	350	315	227.50	2,975	2,362.50	2,887.50	612.50	98,800	1,400	1,312.50

Members from all the rest of the serviced countries having an unverified account are subject to the following limits:

	USD	EUR	GBP	AUD/CAD	RUB/INR	JPY	NGN	SGD	ZAR	MXN
Min. deposit	5	4.5	3.25	6.25	325	625	975	7.5	63.75	75
Max. deposit	250	225	162.50	312.50	16,250	31,250	48,750	375	3,187.50	3,750

Please note these are rolling limits.

If you reach your deposit limits, you will be prompted to verify your NETELLER Account and validate your credit/debit card.

Verified members

Verified members using a validated credit/debit card are subject to the following deposit limits. Please note these are rolling limits:

	USD	EUR	GBP	AUD/CAD	NOK	SEK	RUB/INR	JPY	NGN	ZAR
Minimum per transaction	5	4.5	3.25	6.25	41.25	42.50	325	625	975	63.75
Maximum per transaction	2,500	2,250	1,625	3,125	20,625	21,250	162,500	312,500	487,500	31,875
Maximum per 24 hours	7,500	6,750	4,875	9,375	61,875	63,750	487,500	937,500	1,462,500	95,625
Maximum per 7 days	15,000	13,500	9,750	18,750	123,750	127,500	975,000	1,875,000	2,925,000	191,250
Maximum per 30 days	30,000	27,000	19,500	37,500	247,500	255,000	1,950,000	3,750,000	5,850,000	382,500

VIP members

VIP members using a validated credit/debit card have a total of 10 successful credit/debit card transactions in a 24 hour rolling limit period, each amounting to maximum 15,000 USD (or currency equivalent).

How often can I deposit with a credit or debit card?

If you have an unverified NETELLER Account, you have a total of 4 successful credit/debit card transactions in a 24 hour rolling limit period.

If you have a verified NETELLER Account, you have a total of 10 successful credit/debit card transactions in a 24 hour rolling limit period.

My credit/debit card has been debited, but the funds are not in my NETELLER Account, what can I do?

If after one business day you have not yet received the funds, send an email topayments@neteller.com. Please include a proof of payment showing the transaction to have it credited to your NETELLER Account.

I just made a deposit with my card but my NETELER Account has been closed. Why?

Sometimes, a temporary hold is placed on your account as part of the standard security check. We will need to complete a phone call with you to reopen it. In such cases, contact us at your earliest convenience.